Dear Customers,

The Chinese New Year is coming, we are going to have a long holiday to celebrate it with our families.
Shipment and reply to emails/messages will be delayed during this time. Therefore, we highly suggest you place your orders before the shipping deadline in order to get your packages asap.

Shipping Deadline: Feb. 4th, 2024 18:00:00 pm (UTC+8)
Factory Holiday Time: Jan. 31th, 2024 - Feb. 20th, 2024 (UTC+8)
Office's Holiday Time: Feb. 9th, 2024 - Feb. 17th, 2024 (UTC+8)

Please note that all our team will be on holiday, our CS team will only be able to deal with some urgent issues. Shipments will be handled from Feb. 21st.
You may mark “urgent” on the title of the email if you have any urgent issues, we will get back to you asap.
Customer Service: service@trifoxbike.com

We will ship out your orders and reply to your emails/messages as soon as we are back to work. Your kind understanding is highly appreciated.

Also, we would like to take this opportunity to thank you for your trust and support. We will do our best to offer better service and products in the coming new year.

Yours Sincerely,
Trifox Bike Team