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Shipping & Handling

Delivery Area

We can provide shipping service for lots of countries and regions all over the world. The shipping cost is calculated by the weight and volume size. The shipping cost varies for different products with different shipping methods. When checking out, you will see it.


There are two key factors that affect the time you receive the item.

1)Order Processing Time

We will ship out the item within 48 hr with careful package after the processing time .and it takes about 3-10 days if the stock running out. The delivery time will epends on the courier method. The inventory of those popular items will be updated quickly and our customer service team will promptly inform customers about their order status.Please do not worry.

2) Shipping Methods

We offer shipment by air, which usually takes around 12~25 business days to arrive.

DPD duty-paid(10~15 business days): United Kingdom, Germany, France, Spain, Belgium, Luxembourg, Netherlands, Austria, Czech Republic, Slovakia, Hungary,Poland, Italy, Ireland, Sweden, Denmark, Finland, Bulgaria, Estonia, Greece, Republic of Lithuania, Latvia, Portugal, Romania, Slovenia etc.

Fedex duty-paid (5-15 business days): United States

China EMS (15~25 business days) : Colombia, Peru, Brazil, Chile, Argentina, Canada, Mexico, Switzerland, Australia, Norway, Singapore, Philippine etc.

4PX (8-15 business days) : About the TRIFOXBIKE small item, we will ship out by 4PX, which will take 8-15 days.

Note:

  • To Brazil, please add CPF/CNPJ; To Mexico, please add RFC in the address to make sure the package pass customs smoothly.

  • There will be remote areas in some countries, and remote charges need to be added; the customer service team will contact you for specific matters before delivery.

  • We are unable to control the speed of shipping once an item has been shipped from our warehouse. Please be patient. If you want super fast shipping time, then TRIFOXBIKE offer UPS/Fedex shipping service, it will just take 3-5 working days, pls contact us: service@trifoxbike.com to get the shipping price.

  • It will be adjusted based on the actual situation.

  • Frames
    EU CountriesDPD (duty paid) 10-18 business days$95
    United States Fedex (duty paid) 5-15 business days $110
    South America
    (Colombia, Peru, Brazil, Chile, Argentina)
    China EMS 15-25 business days$170
    Mexico/CanadaChina EMS 15-25 business days$130
    Switzerland/Australia/NorwayChina EMS 15-25 business days$150
    Singapore/PhilippineChina EMS 15-25 business days$95
    The Other CountriesChina EMS 15-25 business days$95
    Wheelsets
    EU CountriesDPD (duty paid) 10-18 business days$80
    United StatesFedex  (duty paid) 5-15 business days$85
    South American
    (Colombia, Peru, Brazil, Chile, Argentina)
    China EMS 15-25 business days$138
    The Other CountriesChina EMS 15-25 business days$80
    Forks
    South American
    (Colombia, Peru, Brazil, Chile, Argentina)
    China EMS 15-25 business days$38
    Other countriesRegular Airmail 12-25 business days$28
    Handlebars
    South American
    (Colombia, Peru, Brazil, Chile, Argentina)
    China EMS 15-25 business days$30
    Other countriesRegular Airmail 12-25 business days$18
    Accessories
    All countriesRegular Airmail 8-15 business days$8

    Package tracking

    We will email tracking number to every order after shipment processed. Sometimes it may in your spam email. Please kindly check if you don't find. You can track your package on 17track.net with the tracking NO.

    If you have any doubts, please feel free to contact us for details.


    Email: service@trifoxbike.com

    Incomplete or Incorrect Address Submissions

    Please review your shipping address carefully when placing an order. Errors in the shipping address will cause delays in transit time or returned orders. We will not reship the order until it is returned to us by the courier and the customer needs to pay for the cost of reshipment in this case. Hope you can understand.

    Tax and Customs Duties

    1) We don't charge any sales tax or export duties.


    2) We will take care of the vat taxes for the package to EU countries listed on our shipping tab and the USA.


    3) Tax fees for all products are free in local overseas warehouses.


    4) Before placing an order, please check out whether the goods you bought are available in our overseas warehouse.


    Any issue of the shipping, our customer service team will promptly inform customers about their order status. Please do not worry!