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Shipping & Handling

Delivery Area

We can provide shipping service for lots of countries and regions all over the world. The shipping cost is calculated by the weight and volume size. The shipping cost varies for different products with different shipping methods. When checking out, you will see it.


There are two key factors that affect the time you receive the item.

1)Order Processing Time

After receiving your order, the exact processing time varies depending on the item. Our warehouse always ship the in stock products in 48 working hours, but this can also be affected by the item's stock status. The inventory of those popular items will be updated quickly and our customer service team will promptly inform customers about their order status.Please do not worry.

2) Shipping Methods

We offer shipment by air, which usually takes around 12~25 business days to arrive.

DPD duty-paid(12~18 business days): United Kingdom, Germany, France, Spain, Belgium, Luxembourg, Netherlands, Austria, Czech Republic, Slovakia, Hungary,Poland, Italy, Ireland, Sweden, Denmark, Finland, Bulgaria, Estonia, Greece, Republic of Lithuania, Latvia, Portugal, Romania, Slovenia

FEDEX duty-paid (10~12 business days):United States

Singapore post (7~20 business days): Singapore, Thailand, Malaysia, Canada, Australia,South Korea,Japan, Indonesia, Philippine, Colombia,Chile, Brazil, Argentina

Note: To Brazil, please add CPF/CNPJ in the address to make sure the package pass customs smoothly.


Frames
EU CountriesDPD (duty paid) 10-12 business days$95
The United StatesUSA Express (duty paid) 10-12 business days$110
South American
(Colombia, Peru, Brazil, Chile, Argentina)
Regular Airmail 20-25 business days$95
Singapore/PhilippineRegular Airmail 20-25 business days$90
The Other CountriesSingapore post 20-25 business days$95
Wheelsets
EU CountriesDPD (duty paid) 10-12 business days$80
The United StatesUSA Express (duty paid) 10-12 business days$85
South American
(Colombia, Peru, Brazil, Chile, Argentina)
Regular Airmail 20-25 business days$80
The Other CountriesSingapore post 20-25 business days$80
Forks
All countriesRegular Airmail 20-25 business days$28
Handlebars
All countriesRegular Airmail 20-25 business days$18
Accessories
All countriesRegular Airmail 20-25 business days$8

Package tracking

We will email tracking number to every order after shipment processed. Sometimes it may in your spam email. Please kindly check if you don't find. You can track your package on 17track.net with the tracking NO.

If you have any doubts, please feel free to contact us for details.


Email: service@trifoxbike.com

Incomplete or Incorrect Address Submissions

Please review your shipping address carefully when placing an order. Errors in the shipping address will cause delays in transit time or returned orders. We will not reship the order until it is returned to us by the courier and the customer needs to pay for the cost of reshipment in this case. Hope you can understand.

Tax and Customs Duties

1) We don't charge any sales tax or export duties.


2) We will take care of the vat taxes for the package to EU countries listed on our shipping tab and the USA.


Any issue of the shipping, our customer service team will promptly inform customers about their order status. Please do not worry!