2025 National Day Holiday Notice

Dear Riders,

Chinese National Day is coming, we will be celebrating National Day Holiday, a special holiday for spending time with our families and loved ones.

During this period, our live chat support may be temporarily unavailable, and responses might experience some delays. However, we are committed to addressing all emails and offline messages within 48 hours. If you have any questions about our products, services, or after-sales support, please don’t hesitate to reach out to our customer service team.

Shipping Deadline: September 30, 2025 - October 6, 2025 (UTC+8)
Factory Holiday Time: October 1, 2025 - October 6, 2025 (UTC+8)
Office's Holiday Time: October 1, 2025 - October 6, 2025 (UTC+8)


You can still place orders throughout the holiday! Take advantage of our special offer: all orders completed during this time will earn double points. Shipping for these orders will begin starting October 7.

And you may mark “urgent” on the title of the email if you have any urgent issues, we will get back to you asap.
Customer Service: service@trifoxbike.com

We will ship out your orders and reply to your emails/messages as soon as we are back to work. Your kind understanding is highly appreciated.

Also, we would like to take this opportunity to thank you for your trust and support.

Yours Sincerely,
Trifox Bike Team